Privacy Policy – Surya Gift House

Last Updated: [Date]

At Surya Gift House, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following information:

Personal Information

• Full Name

• Mobile Number

• Email Address

• Billing Address

• Shipping Address

• Payment Details (processed securely through payment gateways)

Non-Personal Information

• IP Address

• Browser Type

• Device Information

• Website Usage Data

• Cookies and Analytics Data

2. How We Use Your Information

We use the collected information to:

• Process and fulfill orders

• Deliver products and services

• Send order confirmations and updates

• Provide customer support

• Improve our website and user experience

• Respond to inquiries and requests

• Send promotional offers and updates (with your consent)

• Prevent fraudulent transactions

3. Payment Security

We do not store your debit card, credit card, banking, or UPI credentials on our servers.

Payments are processed securely through trusted third-party payment gateways that comply with industry security standards.

4. Cookies

Our website may use cookies to:

• Improve website performance

• Remember user preferences

• Analyze visitor behavior

• Enhance browsing experience

Users can disable cookies through their browser settings if preferred.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with:

• Payment Gateway Providers

• Shipping and Courier Partners

• Government Authorities when legally required

• Service Providers assisting in website operations

All third-party providers are required to protect your information.

6. Data Security

We implement reasonable security measures to protect your personal information from:

• Unauthorized access

• Disclosure

• Alteration

• Misuse

• Loss of data

While we strive to protect your information, no method of transmission over the internet is completely secure.

7. Marketing Communications

With your consent, we may send:

• Product updates

• Promotional offers

• Festival offers

• New product launches

You may unsubscribe from marketing communications at any time.

8. Third-Party Links

Our website may contain links to third-party websites.

Surya Gift House is not responsible for the privacy practices, policies, or content of external websites.

Users are encouraged to review the privacy policies of those websites separately.

9. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If such information is identified, it will be deleted promptly.

10. Your Rights

You may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Withdraw marketing consent

• Request details about how your data is used

For such requests, please contact us.

11. Data Retention

We retain customer information only as long as necessary to:

• Complete transactions

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

12. Changes to This Privacy Policy

Surya Gift House reserves the right to update this Privacy Policy at any time.

Any changes will be posted on this page along with the updated effective date.

13. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Surya Gift House
Khammam District, Telangana, India

Email: [Your Email Address]
Phone: [Your Contact Number]

Surya Gift House – Making Every Occasion Memorable.